Products

Bags & Totes->
Blank T-Shirts->
Blank Tank Tops->
Fleece, Sweats & Hoodies->
Hats & Caps->
Infants & Toddlers
Outerwear
Pants->
Shorts
Sport Shirts->
Sweaters
Tailored Shirts->
Turtlenecks & Mocks

Manufacturers

Information

Shipping & Returns
Privacy Notice
Conditions of Use
Contact Us
Redeem Gift Voucher

Poll

Safe Secure Transactions

Shipping & Returns

How We Calculate Shipping Costs
Shipping and handling costs vary by item. For each order, there is a fixed charge determined by Twisted Toad LLC plus a destination charged based on UPS rate tables. Note that Twisted Toad LLC reserves the right to select the shipper. Twisted Toad LLC will choose the best shipper for the products purchased.

Where does the total shipping cost of my order appear?
You can find the total shipping cost for your order after you add your items to your shopping cart and begin to check out. You can go into Checkout to choose a specific shipping method (Standard, Priority or Express) and see the shipping charges for each possible delivery method. Then you can either cancel the order by leaving Checkout or continue to check out by clicking "Continue." You can also find the shipping cost on the Order Verification page during Checkout.

Shipping Times

The shipping times in the following chart apply to merchandise shipped within the continental United States. You can use this chart to help determine the total delivery time for your order. Please refer to the information below the chart to calculate total delivery times.


Method		Delivery Method Ship Time



Standard		3 to 7 business days



Priority		2 to 3 business days



Express		1 business day

Note: For shipments to Alaska and Hawaii, add 2 days to the ship time. Delivery to APO/FPO addresses takes 3 to 6 weeks.

To estimate your order's arrival date, add 3-5 business days from the time your payment clears to the delivery method ship time (Standard: 3 to 7 business days, Priority: 2 to 3 business days, Express: 1 business day)."

Free Shipping

Twisted Toad will wave all shipping and handling costs on orders over $200.00.
The entire order must be paid for and ship to the same address. This offer only applies to orders shipped to the lower 48 states. Twisted Toad will choose the shipper. Free shipping offer only applies to blank apparel purchases (not screenprinting orders).

International Shipping

Twisted Toad will not ship to any address other than addresses in either the United States or Canada. Orders shipped to Canada may take 2 weeks longer to process and ship. Twisted Toad reserves the right to cancel or refuse to process any order.
The buyer is responsible for all Customs/Dutys fees.

Returns

Twisted Toad will accept returns if the following conditions exist:

Must notify Twisted Toad (sales@twistedtoad.com) within 7 days of receiving your order. Must receive a RMA from Twisted Toad authorizing the return. Returns without prior approval will not be accepted.

Items must be in new condition. Items may not of been worn, washed, decorated, or any way modified. Twisted Toad will be the sole judge as to the condition of the returned product.

There is a 15% restocking fee.

Shipping and handling charges are not refundable.

Refunds may take up to 10 business days to be processed.

Items must be returned prepaid, insured, and with delivery confirmation.